Shipping Policy
At Najm Infotech , we specialize in providing digital services and digital products. As our offerings are delivered electronically, no physical shipping is required. This Shipping Policy explains how and when your digital services or products will be delivered.
By purchasing our services, you agree to the terms outlined below.
Digital Delivery
All services and digital products purchased from Najm Infotech are delivered electronically through one or more of the following methods:
- Secure download links
- Cloud storage sharing (e.g., Google Drive or Dropbox)
- Client portal or dashboard (if applicable)
- Website or server deployment
- Online collaboration platforms
No physical products are shipped unless explicitly stated on the product or service page.
Project Delays
Delivery may be delayed if:
- Required information or content is not provided by the client.
- Feedback or approvals are delayed.
- Additional features are requested after the project has started.
- Technical issues or unforeseen circumstances arise.
If a delay occurs, we will keep you informed and provide an updated delivery schedule.
Client Responsibilities
To ensure timely delivery, clients are responsible for:
- Providing complete project requirements.
- Supplying necessary content, images, logos, and branding materials.
- Responding to requests for feedback and approvals promptly.
- Reviewing completed work within the agreed timeframe.
Delays caused by the client may affect the final delivery date.
Website Deployment
For website development projects, deployment may include:
- Uploading the website to your hosting server.
- Connecting your domain name.
- Basic website testing after deployment.
- Final project handover with login credentials, where applicable.
Clients are responsible for providing valid hosting and domain access unless these services are included in their package.
Digital Product Access
For downloadable digital products, access will typically be provided after successful payment confirmation through:
- Email with a download link
- Client dashboard
- Secure cloud storage link
Please ensure your email address is correct to avoid delivery issues.
Third-Party Services
If your project includes third-party services such as hosting, domains, plugins, APIs, or software licenses, delivery and activation times may depend on the respective providers.
Najm Infotech is not responsible for delays caused by third-party platforms or vendors.
Delivery Confirmation
A project is considered delivered when:
- The website has been deployed or shared with the client.
- Download links have been sent.
- Final files have been delivered.
- Login credentials or project access have been provided.
Clients are encouraged to review the delivered work promptly and notify us of any issues within the agreed revision period.
Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes in our services or business practices. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions regarding our Shipping Policy or the delivery of your project, please contact us:
Najm Infotech