TERMS AND CONDITIONS

NAJM ALEBDAA TECHNOLOGY LLC

Last Updated: Jan 22, 2026

1. About Our Services

NAJM ALEBDAA TECHNOLOGY LLC provides digital and technology-related services to individuals, businesses, organizations, and other customers worldwide.

Our services may include, but are not limited to:

• Website design and development
• Software and application development
• Digital marketing
• Search engine optimization (SEO)
• Social media services
• Graphic design and branding
• Content creation
• IT and technology consulting
• Digital consulting
• Business technology solutions
• Other digital services agreed with the customer

The exact services, deliverables, price, timeline, and project requirements will be confirmed through a quotation, proposal, invoice, service agreement, statement of work, or other written communication.

2. Acceptance of These Terms

By using our website or purchasing our services, you confirm that:

• You have the legal capacity to enter into a binding agreement;
• The information you provide is accurate and complete;
• You agree to comply with these Terms; and
• You will use our services for lawful purposes only.

If you do not agree with these Terms, you should not use our website or services.

3. Service Agreements and Project Scope

The scope of each project will be agreed between the Company and the customer.

A project may include details such as:

• Services to be provided;
• Deliverables;
• Project timeline;
• Fees;
• Payment schedule;
• Number of revisions; and
• Customer responsibilities.

Any work requested outside the agreed scope may be treated as additional work and may be subject to additional fees and delivery time.

4. Customer Responsibilities

The customer agrees to provide all information, content, materials, approvals, access credentials, and instructions reasonably required for us to provide the Services.

The customer is responsible for ensuring that any content or materials supplied to us, including text, images, videos, logos, designs, documents, data, software, or other materials, are legally owned by the customer or properly licensed for use.

The customer must not provide any material that infringes the intellectual property, privacy, or other legal rights of another person or entity.

5. Project Timelines

We will make reasonable efforts to complete projects within the agreed timeline.

However, project timelines may be affected by delays in receiving information, approvals, feedback, access, or materials from the customer; changes to the project scope; third-party service interruptions; technical issues; or events outside our reasonable control.

If the customer delays providing required materials, information, access, or approvals, the project deadline may be extended.

6. Fees and Payment

The applicable fees for our Services will be stated in the relevant quotation, proposal, invoice, or agreement.

Unless otherwise agreed in writing:

• The customer must pay according to the agreed payment schedule;
• Work may begin after the required advance payment has been received;
• Additional work outside the agreed scope may incur additional charges; and
• Third-party costs may be charged separately where applicable.

Applicable taxes, including VAT where legally applicable, may be added to the relevant fees.

We reserve the right to suspend or pause Services if payments are overdue.

7. Refunds and Cancellation

If a customer wishes to cancel a project or service, the customer should contact us in writing.

Because digital services may involve work specifically performed for an individual customer, refunds may depend on the stage of the project, work already completed, costs already incurred, third-party expenses, and the applicable service agreement or refund policy.

Any approved refund will be processed according to the applicable agreement and applicable law.

Nothing in these Terms is intended to exclude or limit any mandatory consumer rights that apply under applicable UAE law.

8. Revisions and Changes

The number of revisions included in a project will be stated in the relevant quotation or agreement.

Additional revisions or changes outside the agreed scope may result in additional fees, additional delivery time, or a revised quotation.

A significant change to the original requirements may be treated as a new project.

9. Intellectual Property

Unless otherwise agreed in writing:

• The Company’s pre-existing tools, systems, templates, code libraries, processes, methodologies, and know-how remain the property of the Company;
• Upon full payment, the customer may receive rights to the final deliverables specifically created for the customer, subject to the agreed project terms; and
• Third-party software, plugins, fonts, stock images, APIs, and other third-party materials remain subject to their respective licences and terms.

We retain the right to use general skills, knowledge, experience, techniques, and methodologies developed or acquired while providing our Services.

10. Customer Content

The customer retains ownership of content and materials supplied to us.

The customer grants us a limited licence to use, reproduce, modify, and process such materials only to the extent reasonably necessary to provide the agreed Services.

The customer confirms that it has the necessary rights and permissions to provide such materials to us.

11. Third-Party Services

Our Services may depend on third-party services, including hosting providers, domain registrars, cloud platforms, software providers, APIs, payment processors, advertising platforms, social media platforms, plugins, and other technology providers.

Third-party services may have their own terms, fees, policies, limitations, and availability.

We are not responsible for changes, interruptions, suspension, or failure of third-party services that are outside our reasonable control.

12. Website and Service Availability

We will make reasonable efforts to provide reliable Services.

However, we do not guarantee that our website or Services will always be available, uninterrupted, error-free, completely secure, or free from technical problems.

We may temporarily suspend access for maintenance, upgrades, security reasons, technical issues, or other circumstances outside our reasonable control.

13. Prohibited Use

You must not use our website or Services to:

• Commit fraud;
• Conduct illegal activities;
• Distribute malware or malicious software;
• Conduct unauthorised hacking;
• Infringe intellectual-property rights;
• Harass or harm others;
• Distribute unlawful content;
• Violate applicable laws or regulations;
• Attempt unauthorised access to systems; or
• Engage in any activity that may cause harm to the Company, its customers, service providers, or third parties.

We may suspend or terminate Services where we reasonably believe that a customer is engaging in illegal, fraudulent, abusive, or harmful activity.

14. Privacy and Data Protection

We may collect and process personal information in order to provide our Services, communicate with customers, process payments, provide customer support, manage business relationships, improve our Services, and comply with applicable legal obligations.

Our collection and use of personal data are described in our Privacy Policy.

15. Confidentiality

Each party agrees to take reasonable steps to protect confidential information received from the other party.

Confidential information does not include information that is publicly available, was already lawfully known, is independently developed, or must be disclosed by law or a government authority.

16. No Guarantee of Specific Business Results

We provide digital and technology services professionally and according to the agreed scope.

However, unless expressly agreed in writing, we do not guarantee a specific amount of revenue, number of customers, particular search-engine ranking, specific advertising return, specific number of leads, particular level of sales, or specific business result.

Digital-service results may depend on many factors outside our control.

17. Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for indirect, incidental, special, consequential, or business losses, including loss of profits, loss of revenue, loss of business opportunities, loss of data, loss of goodwill, or business interruption.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

18. Indemnification

You agree to indemnify and hold harmless NAJM ALEBDAA TECHNOLOGY LLC, its directors, employees, contractors, affiliates, and service providers from claims, losses, damages, liabilities, costs, and expenses arising from your breach of these Terms, unlawful use of our Services, violation of third-party rights, content or materials supplied by you, or misuse of our website or Services.

19. Suspension and Termination

We may suspend or terminate your access to our Services if you fail to make required payments, breach these Terms, provide false or misleading information, use our Services for unlawful purposes, create a legal, security, or reputational risk, or if continued provision of the Services is not legally or commercially possible.

Termination does not remove any payment obligations for Services already provided.

20. Force Majeure

We shall not be responsible for delays or failure to perform our obligations caused by events beyond our reasonable control, including natural disasters, war, government actions, internet or telecommunications failures, cyberattacks, power failures, third-party service failures, epidemics, pandemics, or other extraordinary circumstances.

21. Governing Law and Jurisdiction

These Terms shall be governed by the applicable laws of the United Arab Emirates and the Emirate of Dubai.

Subject to any mandatory rights or protections applicable to a customer under applicable law, disputes shall be subject to the jurisdiction of the competent courts of Dubai, United Arab Emirates.

22. Changes to These Terms

We may update these Terms from time to time.

The updated version will be published on this page with a revised “Last Updated” date.

Your continued use of our website or Services after changes are published may constitute acceptance of the updated Terms.

23. Contact Us

• NAJM ALEBDAA TECHNOLOGY LLC
• Dubai, 5 Old Baladiya Street, Deira, United Arab Emirates
• Email: contact@Najminfotech.com
• Website: Najminfotech.com